This changes everything.
Welcome to odin 4 – the best in automated solutions.
With the release of odin 4 comes major advancements in Broadworks™ synchronization – including the most powerful iteration of our API to date:
odin’s award winning API is the most powerful ally to Cisco BroadWorks™. All the heavy lifting is already done! The endless cycle of redevelopment, retesting and recertification between any internal, custom or third-party apps and BroadWorks is all but eliminated with odin.
Through powerful, simple and well-documented RESTful APIs.
No BroadWorks knowledge required – all the heavy lifting is complete. Integrating in hours instead of months or years.
Redevelopment now a thing of the past
Built-in intelligent version control; future-proofing any integration.
With odin’s Webhooks & Callbacks, automation is now a breeze .
odin Online Docs
odin API 2, plus every component of the full platform, is now readily available online for your convenience.
odin API documentation:
Covers the complete BroadWorks OCI
Includes mock data that can be run either through command line or Postman interfaces
Numerous consolidated commands
Run ONE odin API call vs. thousands of BroadWorks OCI calls
In addition, all online platform documentation can:
Be fully duplicated and branded for your own customer base
Save valuable time & effort in keeping up-to-date
Formerly odin wholesale, this update includes the following enhancements:
ONE odin platform now supports connectivity to multiple BroadWorks instances regardless of their version release!
Create multiple sub-instances on the fly for any wholesale and / or Enterprise wishing to have their own branding and unique product catalogs
Control access per product or service for READ, CREATE, UPDATE, or DELETE functions
Branding support for all BroadCloud PaaS
Call Center Queue Live Reports
In addition to the already powerful Call Center agent and premium reports, we’ve added a hook into events, capturing a live feed into the Call Center Queue resulting in a terrific, live graphical visual.
The user dashboard has gone through a makeover, offering:
Appealing historical graphical call statistics & details on the main dashboard
A simplified navigation menu which has been updated and moved to the left side allowing for a better user experience
User features that have been consolidated into a much more appealing view with enhanced navigation
User Call Reports
A terrific addition to our already robust Reporting offers:
Selection of one or multiple users, displaying a side-by-side comparison of call details & analytics for each
A new visually appealing graphical output
Ability to drill down into the details online and / or via downloadable data sheets
User Services Reports
An enhancement has been made to our User Services Report to easily run an audit of all users within a Group – and now within the entire Enterprise.
This report gives you a consolidated view of the user’s profile, device information, feature and services – assigned all in one place!
Auto Audio Conversion
Who in the world knows what 8bit CCIT U-LAW is?! Nobody!
odin now handles the extraneous details of audio conversion everywhere an audio file can be uploaded – automatically converting an MP3 (or any other known format) audio file into the format BroadWorks requires.
…you’re welcome! ;)
Centralized Project Rooms
One centralized view for Meet-me and Collaborate giving you all the necessary details you typically request all in one location.
No more navigating to each of the users one-by-one to find the information (such as bridge numbers and ‘my room ID').